TOC: A Process of Ongoing Improvement
Presentation Outline
Join us as we explore how the Theory of Constraints (TOC), transforms complex supply chain operations into streamlined, high-performing systems, and how the integration of AI takes it to the next level, with smarter, faster, and predictive decision-making in today’s data-driven world.
Through dynamic real-world examples and the lessons of the business classic The Goal, this PDM explores how organizations can:
· Identifying the Constraint: Reveal the hidden points that slow down supply chain flow and limit overall performance.
· Exploit and Elevate: Focus improvement efforts where they’ll deliver the biggest impact.
· Apply the Five Focusing Steps: Use a proven roadmap to drive continuous, system-wide improvement.
· Shift from Chaos to Flow: Move beyond reactive firefighting to proactive, streamlined operations.
· Fuse TOC with AI: Harness intelligent systems to predict, prevent, and eliminate bottlenecks, navigating constraints at the speed of supply chain evolution. 
Anita Ritter, P.Eng., CSCP, LSSBB
Anita is an accomplished Industrial Engineering professional with over 18 years of experience spanning supply chain management, operations, manufacturing, project leadership, and continuous improvement.
She has successfully led initiatives that delivered more than $1.7 million in cost savings, spearheaded ERP implementations, and ensured regulatory compliance in both private and public sectors, including medical manufacturing.
Currently serving as Continuous Improvement Manager at the Toronto Transit Commission (TTC), Anita leads strategic initiatives for the Materials Management team. She has developed and implemented transformative programs such as the 6S Methodology, a CI Curriculum, and multiple Kaizen events that have significantly enhanced organizational Continuous Improvement culture, operational efficiency, and public safety.
Her expertise includes Lean Six Sigma, KPI development, warehouse optimizations, and cross-functional collaboration. Anita’s contributions have earned her multiple awards, including Employee of the Year and Global Continuous Improvement Awards at Eaton Corporation.
She is also an Events Volunteer on the ASCM Toronto Chapter Board, demonstrating her ongoing commitment to professional development and industry leadership.
Certification of Maintenance: 1.5 points
Agenda:
6:00 - 6:15 Registration and Networking
6:15 - 7:30 Presentation | Q & A
Price:
ASCM Toronto Members: $5.00
Non Members and Guests: $20.00
ASCM is an unbiased partner, connecting companies around the world with industry experts, frameworks and global standards to transform supply chains.